Refund Policy

Refund Policy

Last Updated: August 11, 2026

At NovaArc Interactive LLC, we strive to provide reliable and professional technology services to our clients. This Refund Policy explains the general terms regarding refunds for our services.

1. Service Fees

Refund eligibility depends on the type of service provided, the applicable service agreement, and the specific circumstances of the request.

Certain services may involve upfront payments, deposits, development fees, licensing fees, or other charges that may be non-refundable once work has commenced.

2. Refund Requests

If you believe you are eligible for a refund, please contact us as soon as possible with the following information:

  • Your name or company name

  • Description of the service

  • Payment or transaction information

  • Reason for the refund request

We will review each request based on the applicable service agreement and the work already completed.

3. Completed Services

Fees for services that have already been fully delivered or completed are generally non-refundable.

For development, consulting, technical support, software licensing, or other professional services, any refund will be determined based on the scope of work completed and the terms agreed upon with the client.

4. Cancellations

If you wish to cancel a service, please contact us before additional work is performed. Cancellation terms may vary depending on the service and any applicable agreement.

If work has already started, fees associated with completed work or incurred costs may not be refundable.

5. Processing Refunds

If a refund is approved, it will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

6. Third-Party Services

NovaArc Interactive LLC is not responsible for refund policies applicable to third-party products, platforms, software, hosting providers, payment processors, or other external services.

Refunds for third-party services may be subject to the terms and policies of the respective provider.

7. Changes to This Policy

NovaArc Interactive LLC reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this website and will become effective upon publication.

8. Contact Us

If you have questions about this Refund Policy or would like to submit a refund request, please contact us at:

NovaArc Interactive LLC
2226 13th St
Boulder, CO 80302
United States